Power BI for Customer Service: Analyzing Support Tickets and Customer Satisfaction Power BI serves as a potent instrument for scrutinizing support tickets and customer satisfaction within customer service operations. Utilizing its data visualization and analytics prowess, organizations can extract meaningful insights from customer interactions, discern trends, and enact data-informed decisions to elevate service quality and customer contentment. Here's an outline of Power BI's application for these objectives: Data Integration: Power BI empowers organizations to amalgamate data from diverse sources, such as customer support systems, ticketing platforms, CRM databases, and customer feedback surveys. This consolidation facilitates a holistic perspective on customer interactions and feedback. Ticket Analysis: Power BI aids organizations in dissecting support ticket data to ascertain crucial metrics like ticket volume, resolution times, escalation rates, and rates of first-contac...